Quality Policy
Quality is the cornerstone of our services
Our Commitment to Excellence
As Pars Kalite, we aim for the highest quality standards in non-destructive testing, welding engineering, and personnel certification, and we commit to providing reliable and value-added services to our customers.
Customer Focus
Our primary priority is to understand, meet, and exceed the needs and expectations of our customers.
Impartiality and Reliability
Our commitment to absolute impartiality and independence principles in all our certification and inspection activities.
Compliance with Standards
Full compliance with national and international standards, legal requirements, and accreditation rules.
Continuous Improvement
We continuously review and improve our activities, processes, and competencies.
Efficiency and Effectiveness
We work to provide the most effective service by using our resources efficiently.
Employee Commitment
We invest in our employees' development and support their participation and commitment.
Our Quality Objectives
Measurable and trackable objectives
Customer Satisfaction
Maintain customer satisfaction rate above 95% and keep complaint rate at minimum.
On-Time Delivery
Target 98% completion rate for certification processes within specified timeframes.
Personnel Competence
All technical personnel meeting annual training objectives and competence verification.
Continuous Development
100% closure of annual internal audit findings and tracking of improvement actions.
Our Commitments
Commitment to Standards
We commit to fully meeting the requirements of TS EN ISO/IEC 17024, TS EN ISO/IEC 17065, and all related standards.
Impartiality Principle
We act impartially and independently in our certification decisions without being subject to any commercial, financial, or other pressure.
Confidentiality
We keep all information belonging to our customers confidential and do not share it with unauthorized persons.
Continuous Improvement
We regularly review our quality management system, measure our performance, and work for continuous improvement.
This quality policy has been approved by Pars Kalite senior management and has been adopted by all our employees. Our policy is evaluated at the annual management review meeting to maintain its currency.
Learn About Our Quality Standards
Contact us to get detailed information about our certification processes and quality policy.
Contact Us